financial and economy : The Vermont State Employees Credit Union has opened
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a brand-new branch in Burlington. And while it may look like your average financial institution from the outside, the inside is taking on a futuristic feel. "I came in expecting to see tellers at teller windows," said bank customer Hugh McCaslin. "And they said this is the teller." These Remote Teller Systems are popping up in Credit Unions nationwide. They combine technological advances with a personal touch. "The remote teller system affords us the opportunity to still provide very friendly, customer member service without having to employ multiple tellers," Yvonne Garand of the VSECU told Channel 3. And besides saving on staffing costs, the credit union also gets the benefit of a safe environment. The teller is in the branch, but behind locked doors. The virtual tellers, as they're also called, work a lot like a drive-thru banker. "So I fill out my slip and I take this tube and I put my slip in the tube," Garand demonstrated.
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